Frequently Asked Questions
Renovation projects come with a lot of questions. That is a good thing.
At A.C.E. Renovations, we believe clear communication builds strong partnerships. This FAQ page answers the most common questions we receive from property managers, owners, and commercial clients. If you do not see your question here, our team is always happy to talk through your specific needs.
1. What types of properties do you work on?
We specialize in multifamily housing, hospitality properties, senior living communities, commercial buildings, and select single-family investment projects.
2. Do you handle both renovations and repairs?
Yes. We perform full-scale interior renovations as well as maintenance repairs and water damage restoration.
3. What areas do you serve?
We serve the entire San Francisco Bay Area and surrounding counties, with expansion underway in Sacramento and San Diego.
4. How quickly can you respond to emergency repairs?
In many cases, we can mobilize a crew within minutes. Emergency response is one of our strongest capabilities.
5. Can you handle large volume or long-term projects?
Absolutely. We are built for high volume, multi-unit projects and long-term renovation programs.
6. Are you licensed and insured?
Yes. We are a licensed California Class B General Contractor and fully insured.
7. Do you work with property management companies?
Yes. Property management companies make up a large portion of our client base, especially for multifamily and hospitality properties.
8. What makes A.C.E. Renovations different from other contractors?
Our ability to combine speed, scale, and communication sets us apart. We can respond quickly while still handling large projects efficiently.
9. Do you offer water damage repair services?
Yes. Water damage assessment, repair, and restoration are a major part of our business.
10. How does your project process work?
Clients contact us, we assess the project on site, submit a proposal, order materials, schedule the work, complete the project, and walk it with the client for approval.
11. Can you work around occupied units or tenants?
Yes. We frequently work in occupied properties and coordinate closely with management to minimize disruption.
12. How long do renovation projects usually take?
Timelines vary based on scope. Some repairs are completed the same day, while larger renovation projects may take several weeks.
13. Are you approved on vendor management systems?
Yes. We are approved vendors on Compliance Depot, Vendor Shield, Vendor Cafe, Net Vendor, Real Page Vendor, RMIS, and more.
14. Do you provide proposals and estimates?
Yes. After an on-site assessment, we provide clear and detailed proposals for approval.
15. How do we get started with A.C.E. Renovations?
You can call, email, or text our team to request an assessment. From there, we guide you through the next steps.
Still Have Questions?
Every property and project is different. If you need more details or want to discuss a specific renovation or repair, our team is ready to help.
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